TALENT & COMMITMENT
THE INNVENTURES TEAM
THE KEY TO OUR SUCCESS
HOSPITALITY MANAGEMENT LEADERS
Integrity, creativity and uncompromising commitment to providing excellent service defines InnVentures’ team of leaders. Dedicated to innovation and building upon our decades of success in hospitality management, we are passionate about our industry. Our belief in transparency, open communication and accountability is present in every interaction with our clients and we look forward to approaching new projects with a fresh perspective. We take pride in applying our expertise to each property and guest experience, while promoting a competitive and fun environment.
Chief Operating Officer
Kimberly O’Fallon, Chief Operating Officer
Kimberly O’Fallon began her career with InnVentures in 1994 as the Front Office Manager at the Residence Inn-Lloyd Center in Portland, Oregon. She has since held several management positions including Director of Sales at the Residence Inn-Portland North Vancouver. Kimberly was the Opening General Manager at the Stonebrook Suites-Seattle Southcenter (now TownePlace Suites) and the Residence Inn-Portland Downtown at RiverPlace; where she was recognized nationally as a Diamond GM of the Year in 2005. Kimberly was promoted to Regional Director for the Marriott hotels in 2006 and took on the role of Sales Support in addition to her Regional Director position in 2010. She was promoted to Senior Regional Director in 2014, Director of Operations in 2018 and Chief Operating Officer in 2019.
Kimberly has served on the Board of Directors of the Tri-County Lodging Association (Oregon) and the Portland Streetcar Advisory Committee. She has been a member of the Oregon and Washington Lodging Associations and has worked on the Hutch Holiday Gala, benefiting Fred Hutchinson Cancer Research Center.
Kimberly has served on the Courtyard Brand’s System Marketing Fund Committee as well as the Residence Inn Brand’s National Culture Council. She is currently a member of the Residence Inn System Standards Committee.
Kimberly is a graduate of the Washington State University’s Hospitality Program.
Chief Accounting Officer
Mark Greetham, Chief Accounting Officer
Mark Greetham joined InnVentures in 1992 as the Financial Analyst. He was promoted to Controller in 2009 and Chief Accounting Officer in 2020. Prior to joining InnVentures, Mark spent four years in public accounting, specializing in real estate, finance and hospitality.
Mark is a CPA and belongs to the Washington State Society of Certified Public Accountants. He graduated from Eastern Washington University’s College of Business with concentrations in Accounting and Information Systems.
Mark has given back to his Gig Harbor, Washington community by serving as treasurer for several non-profit groups.
Senior Vice President of Operations
Aaron Watne, Senior Vice President of Operations
Aaron Watne joined InnVentures in 2005 as a Front Desk Agent at the Courtyard-Portland Tigard. Over the next three years, Aaron held several positions within that hotel including Front Office Manager and Director of Sales. Aaron was promoted to General Manager at the TownePlace Suites-Seattle Southcenter in 2008 and General Manager at the Residence Inn Downton Portland RiverPlace in 2011. He was promoted to Regional Director in 2014, Director of Operations in 2019 and Senior Vice President of Operations in 2020.
Aaron and his family give back to his community by volunteering at numerous children’s charities including Doernbecher Children’s Hospital, The Ronald McDonald House Charities and Creations for Cures. He is a graduate of the University of Oregon with a degree in Business Administration.
Vice President of Revenue Management
Laurie Wheeler, Vice President of Revenue Management
Laurie Wheeler started her career with InnVentures in 1995 as a Sales Account Manager at the Residence Inn-Lloyd Center in Portland, Oregon. She has held several different management positions with InnVentures and Marriott International, including Director of Sales, General Manager and Cluster Director of Revenue Management.
As Director of Sales, Laurie was named “Outstanding Rookie of the Year”, and earned “Best Teamwork” honors in 1996 among Residence Inn hotels. She was also named “Marriott Revenue Management Leader of the Year” in 2004.
Laurie’s true passion is in hotel sales and revenue management and she has held her current position since 2002. She serves on Marriott’s ESOcc Profitability Committee and the TownePlace Suites System Marketing Fund Committee.
Laurie supports her community by volunteering at local schools and coaching youth athletic teams. She is a graduate of San Diego State University.
Vice President of Sales
Paige Burpee, Vice President of Sales
Paige Burpee began her career with InnVentures in 1993 as a Sales Manager at the Residence Inn-Seattle Southcenter. Since then she has held several positions with InnVentures and Marriott International including General Manager at the Residence Inn by Marriott-Seattle Lake Union for 5 years. Paige’s true passion lies in sales and she was promoted to Regional Sales Manager in 2007 and provided sales and marketing support for all brands with InnVentures. Paige took on the Regional Director role in addition to Sales Support for the Hilton hotels in 2010.
In 1995, Paige and her sales team won the “Sales Team of the Year” national award and the “Saturation Superstar” national award for Residence Inn. She also won the “Director of Sales of the Year” national award for Residence Inn in 1996.
Paige has served on the Board of Directors of the Fred Hutchinson Cancer Research Center and the Washington State Lodging Association.
Paige is a graduate of Washington State University’s Hotel and Restaurant Administration program.
Vice President of Operations
Ryan Noel, Vice President of Operations
Ryan Noel began his career with InnVentures in 2004 as the Front Office Manager at the Residence Inn-Lake Union in Seattle, Washington. He was promoted to General Manager at the TownePlace Suites-Seattle Southcenter in 2006. In 2008, Ryan was promoted to General Manager at the Courtyard by Marriott in Kirkland, Washington where he helped pilot the Mad About Market Share program. Ryan returned to the Residence Inn-Lake Union as the General Manager in 2012, and oversaw an extensive renovation of the hotel. In 2014, Ryan was promoted to his current position, Vice President of Operations.
Prior to joining InnVentures, Ryan gained hotel and restaurant experience at the Bellevue Athletic Club/Bellevue Club Hotel. He held various positions during his seven years there, including Front Desk Clerk, Night Auditor, Manager on Duty and Restaurant Manager.
Ryan served on the Kent Lodging Tax Advisory Board for two years and served on the Kirkland Tourism Development Committee for four years. He is a graduate of Washington State University with a degree in Hotel and Restaurant Administration.
Vice President of Operations
Kim Ortiz, Vice President of Operations
Kim began her career with InnVentures in 1992 at a Residence Inn by Marriott hotel. She started as an Administrative Assistant and then held positions as Front Office Manager, Director of Housekeeping and Director of Sales in several of our extended stay brands. In 2002, she became the General Manager for the Courtyard by Marriott in Tigard, Oregon and while in this role, her hotel was named “Hotel of the Year” for the Courtyard brand 3 times! She was promoted to a Dual General manager position with our SpringHill Suites and TownePlace Suites brands in and returned to Residence Inn as a General Manager prior to becoming Vice President of Operations for InnVentures.
Kim has volunteered her time as a member of the Washington County Visitors Association Board of Directors and is currently a member of the Residence Inn Culture Council. She is passionate about her work and her family and loves being an active part of our InnVentures Culture Council.
Vice President of Operations
Shane Dustin, Vice President of Operations
Shane Dustin began his career with InnVentures in 2015 as the Food & Beverage Manager at the Hilton Garden Inn–San Diego Rancho Bernardo. Since then, he spent time as the Front Office Manager and General Manager at the Hilton Garden Inn and graduated from InnVentures’ Best of the Best Leadership Development Program. Following his time as a General Manager, Shane spent a year as Bench General Manager filling in during GM vacancy, training and mentoring new GMs and Department Heads, attending Owner Property Visits and helping hotels turn around underperforming areas. Shane was promoted to Vice President of Operations in 2019.
Prior to joining InnVentures, Shane spent over a decade in the Food and Beverage industry, holding positions of Sous Chef, Chef de Partie, Executive Chef and F&B Taskforce Manager. Shane was also featured in the Hilton Garden Inn – Food & Beverage Champion workshop “Back to Basics” training video for a number of years.
Vice President of Payroll, Benefits and Compliance
Bonnie Poon, Vice President of Payroll, Benefits and Compliance
Bonnie Poon joined InnVentures in 2003 as an Administrative Assistant/Sales Coordinator at the TownePlace Suites-Seattle Southcenter in Kent, Washington. In 2005, she was promoted to Property Accountant. In 2007, Bonnie was promoted to Payroll and Benefits Manager and was subsequently promoted to Director of Payroll, Benefits and Compliance in 2016. She won InnVentures’ Employee of the Year award in 2011 and 2013.
Bonnie is a graduate of the University of Portland with a degree in Psychology. She is a member of the Society for Human Resource Management (SHRM) and the American Payroll Association (APA). She has given back to her community by serving as a community leader for several non-profit groups.